Our dedicated support team provides our clients with live assistance Monday-Friday 9 AM to 5 PM EST as well as 24/7/365 emergency support.

How to Contact Us

For Telephone Support Call: 757.663.7514

For Remote Support (allow us to access your computer) from one of our technicians, call our support line and click this link: http://remote.yellowdogsoftware.com  

For Email Support: support@yellowdogsoftware.com

Customer Portal

Our customer portal allows you to do a number of things including:

  1. Chat with our Support Team Monday-Friday 9am-5pm EST
  2. Access the Knowledge Base
  3. Start, Update, or View the status of a Support Ticket

Don't have a login to customer portal? Click here to request your activation link so you can begin accessing this resource.

Already have a login?  Click here:  knowledgebase.yellowdogsoftware.com

Training

Click here to schedule a one hour training session.  Training is up to one hour and free of charge to any customers currently on support.

Implementation Related Information

To access our implementation help site, click here: help.yellowdogsoftware.com

 

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