Warranty & RMA Information
If you encounter an issue with your Unitech handheld device, please follow these steps below:
Upon discovering you have an issue with your handheld please contact Yellow Dog Support ASAP. (757)663-7514.
A Yellow Dog Support Guide will take you through our trouble shooting steps.
If it is determined that the issue does not lie with the Yellow Dog application installed on the device, Yellow Dog will coordinate a call between you, a Unitech Support representative and your Yellow Dog Support Guide.
Prior to this call, please have your device Serial Number which can found on the back of the device behind the battery.
If Unitech Support is unable to resolve the issue, it may be determined that the device needs to be sent to Unitech at that time for RMA.
You will be provided a link to submit an RMA to Unitech
For information about your Unitech hardware warranty, please visit Untiech’s warranty page. Click Here