Our dedicated support team provides our clients with live assistance Monday-Friday 9 AM to 6 PM EST as well as 24/7/365 emergency support.
Help Desk & Emergency Support
Yellow Dog Software will have help desk support staff available during the hours of 9:00am through 6:00pm EST Monday to Friday. For details on on our help desk support, please visit our SLA.
Yellow Dog Software will provide emergency support from 6:00pm to 9:00am EST Monday to Friday, and all day on Saturday, Sunday, and Holidays. For details on what’s covered by emergency support, please visit our SLA.
How to Contact Us
Other options and resources include: