Support
Our dedicated support team provides our clients with live assistance Monday-Friday 9 AM to 6 PM EST as well as 24/7/365 emergency support.
Help Desk & Emergency Support
Yellow Dog Software will have help desk support staff available during the hours of 9:00am through 6:00pm EST Monday to Friday. For details on on our help desk support, please visit our SLA.
Yellow Dog Software will provide emergency support from 6:00pm to 9:00am EST Monday to Friday, and all day on Saturday, Sunday, and Holidays. For details on what’s covered by emergency support, please visit our SLA.
How to Contact Us
Telephone: 757.663.7514
Other options and resources include: